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General Provisions

Object of the contract

These conditions are valid exclusively between the company DB Cosmetica with registered office in Cis di Nola - 80035 Nola (NA), hereinafter referred to as ''DB Cosmetica, '' and any person who makes online purchases on the website www.dbcosmetica.it , hereinafter referred to as ''Customer''. These conditions may be subject to changes and the date of their publication on the site is equivalent to the date of entry into force. These conditions govern purchases made on the website www.dbcosmetica.it, in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Legislative Decree. n. 206/2005, modified by Legislative Decree. n. 21/2014 and by Legislative Decree. 70/2003 regarding electronic commerce. With these general conditions of sale, DB Cosmetica sells and the Customer purchases remotely the tangible movable goods indicated and offered for sale on the website www.dbcosmetica.it. The contract is concluded exclusively through the internet, by the Customer accessing the address www.dbcosmetica.it and placing a purchase order according to the procedure provided by the site itself. The customer undertakes to read, before confirming his order, these general conditions of sale, in particular the pre-contractual information provided by Db Cosmetica, and to accept them by placing a flag in the indicated box. In the order confirmation email, the Customer will also receive the link to download and archive a copy of these general conditions of sale, as required by the art. 51 paragraph 1 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014. Pre-contractual information for the consumer - art. 49 of Legislative Decree 206/2005 The Customer, before concluding the purchase contract, examines the characteristics of the goods which are illustrated in the individual product sheets at the time of choice by the Customer. Before the conclusion of the purchase contract and before the validation of the order with "payment obligation", the Customer is informed regarding: - total price of the goods including taxes, with details of shipping costs and any other costs; - terms of payment; - the deadline within which Db Cosmetica undertakes to deliver the goods; - conditions, terms and procedures for exercising the right of withdrawal (art. 6 of these conditions) as well as the standard withdrawal form referred to in Annex I, part B of Legislative Decree 21/2014; - information that the Customer will have to bear the cost of returning the goods in the event of withdrawal; - existence of the legal guarantee of conformity for the goods purchased; - after-sales assistance conditions and commercial guarantees provided by Db Cosmetica, . The Customer may at any time and in any case before the conclusion of the contract, take note of the information relating to DB Cosmetica, the geographical address, telephone and fax number, e-mail address, information which is also reported below: DB Cosmetica Cis di Nola - 80035 Nola (NA) Tel and Fax: +39 3897978699

Conclusion and Effectiveness of the Contract

The sales contract is considered concluded with the sending by Db Cosmetica to the Customer of an order confirmation email. The e-mail contains the Customer's data and the order number, the price of the goods purchased, the shipping costs and the delivery address to which the goods will be sent and the link to print and archive the copy of the present conditions. The Customer undertakes to verify the correctness of the personal data contained therein and to promptly communicate any corrections to Db Cosmetica. Db Cosmetica undertakes to describe and present the items sold on the site in the best possible way. Nonetheless, some errors, inaccuracies or small differences between the site and the actual product may appear. Furthermore, the photographs of the products presented on www.dbcosmetica.it do not constitute a contractual element, as they are only representative. DB Cosmetica undertakes to deliver the goods within 3 days from DB Cosmetica sending the order confirmation email to the Customer.

Product Availability

Product availability refers to the actual availability at the time the Customer places the order. This availability must however be considered purely indicative because, due to the simultaneous presence on the site of multiple users, the products could be sold to other customers before the order is confirmed. Even after sending the order confirmation email sent by DB Cosmetica, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the Customer will be immediately informed via e-mail. If the Customer requests cancellation of the order, terminating the contract, Db Cosmetica will refund the amount paid within 14 days from the day on which Db Cosmetica became aware of the customer's decision to terminate the contract.

Terms of payment

Any payment by the Customer can only be made on the website www.dbcosmetica.it by bank transfer, credit card or Paypal.

PAYPAL or CREDIT CARD Paypal is the safe way to pay online, with your credit card, prepaid card or with your PayPal account.

Convenient: Pay for all your online purchases in one click. You do not have to enter your purchase information again

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BANK TRANSFER Make the bank transfer to Francescapaola De Cicco Che Banca, branch in Via Aldo Manuzio, 7 20124 Milan, IBAN: IT11X0305801604100571751038 - Swift/BIC Code: MICSITT1


All sales prices of the products indicated on the website www.dbcosmetica.it are expressed in Euros and include VAT, and where applicable, the WEEE contribution. Shipping costs are not included in the purchase price, but are indicated and calculated at the conclusion of the purchase process before making the payment. The Customer accepts Db Cosmetica's right to modify its prices at any time. In the event of an IT, manual, technical or any other type of error which could lead to a substantial change, not foreseen by Db Cosmetica, in the public sale price, which makes it exorbitant or clearly negligible, the purchase order will be considered invalid and canceled and the amount paid by the Customer will be refunded within 14 days. from the day of cancellation.

Right of withdrawal

In accordance with the legal provisions in force, the Customer has the right to withdraw from the purchase without any penalty and without specifying the reason, within 14 days from the date of receipt of the products. In the case of multiple purchases made by the Customer with a single order and delivered separately, the deadline of 14 days. starts from the date of receipt of the last product. Community legislation more commonly known as the Right of Withdrawal provides that this right can be exercised only by natural persons (consumers) acting for purposes that can be considered unrelated to their commercial activity. The right of withdrawal, therefore, cannot be exercised by legal entities and natural persons acting for purposes related to a commercial activity. Purchases made by resellers or by individuals who in any capacity purchase for resale to third parties are also excluded from the right of withdrawal. What it consists of: the consumer has the right to withdraw from the contract within 14 working days of receiving the goods, returning the goods subject to the withdrawal to the seller, who will refund the price of the returned goods. The right of withdrawal does not apply to products delivered sealed, which have been opened by the consumer. How to carry out the return shipment: after activating the withdrawal procedure it is necessary to insert the original packaging containing the goods in a special packaging, in order to safeguard the original packaging of the products from any damage, writing or alteration. DB Cosmetica reserves the right to refuse the goods received in the event of failure to comply with the above procedure. The goods must be sent at your own expense within a maximum of 20 days from receipt to the following address: 'Via Vincenzo Bellini, 41 Casalnuovo di Napoli (NA) In the shortest possible time and in any case within 30 days from receipt of the withdrawal notice, we will to credit the Consumer with the sums paid. The only costs borne by the Customer are those relating to the return of the product.

Legal Guarantee of Compliance

In the event of receipt of products that do not conform to the orders or are defective, the Customer has the right to have the conformity of the product restored free of charge by repairing or replacing the product. The Customer can exercise this right if the defect appears within two years of delivery of the goods and reports the defect to Db Cosmetica within two months of discovery. Subsequently, the customer must proceed with the creation of an IT return procedure by accessing the "My orders" section of the "My Account" space on the website www.dbcosmetica.it. In the event of a defective or non-compliant product, DB Cosmetica will, at its own expense, organize the collection of the product, subject to the Customer's availability. Regarding shipments, our couriers refer to the laws that regulate the transport of goods both in Italy and abroad. "The compensation by the courier for loss or damage is limited to the maximum established by law 22 August 1985 n. 450 and subsequent amendments for shipments to Italy, or the Warsaw Convention of 12 October 1929 and subsequent amendments for shipments via by air, or by the Geneva Convention of 19 May 1956 for international shipments by road.". To request insured shipping, send an email to info@dbcosmetica.it.

Tutela Della Privacy

Law 31 December 1996 n. 675, containing provisions for the protection of persons and other subjects with respect to the processing of personal data, was repealed by Legislative Decree no. 30 June 2003. 196, which introduced the new Code regarding the protection of personal data. To this end, Db Cosmetica, as independent data controller, is required to provide some information regarding the use of the personal data provided by you, or otherwise acquired in the context of the respective activity.

Source of personal data

The personal data held by Db Cosmetica are collected directly from customers or from third parties such as, for example, in the event that data is acquired from external companies for the purposes of commercial information, market research, direct offers of products or services . For this last type of data, information will be provided upon registration and in any case no later than the first possible communication. In any case, all this data will be processed in compliance with the aforementioned law and the confidentiality obligations which have always inspired the activity of our Company. The following data will be collected: - user's IP address; - personal email address; - URL address of origin. A) It may also happen that in relation to specific operations or products requested by the Customer, DB Cosmetica comes into possession of data that the law defines as 'sensitive', because from them the customer's possible membership of associations can be inferred or information about your health status. For their treatment the law required a specific expression of consent. Purpose of the processing for which the data is intended The personal data provided by you are processed as part of the normal activity of DB Cosmetica and according to the following purposes: - completion and support of access; - to execute the transaction that the user is carrying out; - to carry out legal obligations; - for operational and management needs. Data processing methods In relation to the indicated purposes, the processing of personal data takes place using manual, IT and telematic tools with logic strictly related to the purposes themselves and, in any case, in such a way as to guarantee the security and confidentiality of the data themselves . In any case, protection is ensured even when innovative channels are activated such as, for example, telephone banking and multimedia kiosks. The data will be processed using tools suitable to guarantee security and confidentiality and may also be carried out using automated tools designed to store, manage and transmit the data themselves. Categories of subjects to whom the data may be communicated To carry out most of its activities, Db Cosmetica, like all large companies, also turns to external companies for technical and organizational reasons, in the establishment and management of relationships with customers. In particular, these are subjects who carry out the following activities: - carrying out work necessary for the execution of orders received from customers; - the management of payment services, credit cards, tax offices and treasuries, etc. - fraud control and debt recovery; - the audit. B) It follows that, without the consent of the interested party to communications to third parties and the related processing, DB Cosmetica will only be able to carry out those operations that do not provide for such communications. We warn you that, pending said consent, if you still request execution of specific operations and services other than those listed above, the execution of the same by DB Cosmetica must be understood as a provisional manifestation of consent limited to the processing relating to the operations and services requested. All subjects belonging to the categories to which they may be communicated will use the data as 'owners' pursuant to Legislative Decree 196/2003, in full autonomy, being unrelated to the original processing carried out by DB Cosmetica. The personal data in possession of DB Cosmetica may be communicated to other subjects, who may become aware of it, as 'managers' or 'in charge'. The complete and constantly updated list of the offices and managers who, within DB Cosmetica, process personal data is available at DB Cosmetica. The personal data processed by the Bank are not subject to dissemination. Rights referred to in art. 7 We inform you, finally, that art. 7 of Legislative Decree 196/2003 grants interested parties the exercise of specific rights. In particular, the interested party can obtain from the Data Controller confirmation of the existence or not of their personal data and that such data be made available to them in an intelligible form. The interested party may also request to know the origin of the personal data, the purpose and method of processing; the logic applied in case of processing carried out with the aid of electronic instruments; the identification details of the owner and manager to obtain the cancellation, transformation into anonymous form or blocking of data processed in violation of the law as well as the updating, rectification or, if interested, integration of the data; to oppose, for legitimate reasons, the processing of data concerning him/her also for the purposes of sending advertising material or direct sales. The rights in question may be exercised, also through a person in charge, by means of a request addressed to the appointed manager by letter. In exercising the rights, the interested party may grant in writing, delegation or power of attorney to natural persons, entities, associations or organisms. The interested party can also be assisted by a trusted person. Further information may be requested, in writing, from DB Cosmetica. The data controller is DB Cosmetica.


DB Cosmetica assumes no responsibility for disservices attributable to force majeure or unforeseeable circumstances, even if dependent on malfunctions and disservices of the internet network, in the event that it is unable to execute the order within the times established by the contract.

Access to the Site

The Customer has the right to access the site for consultation and making purchases. No other use, especially commercial, of the site or its contents is permitted. The integrity of the elements of this site, whether audio or visual, and the related technology used remain the property of Db Cosmetica, and are protected by intellectual property rights.


The website www.dbcosmetica.it uses ''cookies''. Cookies are electronic files that record information relating to the Customer's navigation on the site (pages consulted, date and time of consultation, etc.) and which allow Db Cosmetica to offer a personalized service to its customers. DB Cosmetica informs the Customer of the possibility of deactivating the creation of such files by accessing their Internet configuration menu. It is understood that this will prevent the Customer from proceeding with the online purchase.


These General Conditions of Sale are made up of all the clauses that compose them. If one or more provisions of these General Conditions of Sale are considered invalid or declared as such pursuant to law, regulation or following a decision by a court having jurisdiction, the other provisions will continue to have full force and effect.

Applicable Law and Competent Court

These General Conditions of Sale are subject to Italian law. Any dispute that cannot find an amicable solution will be subject to the exclusive jurisdiction of the Court of the Customer's place of residence or domicile, if located in the territory of the State. In any case, it is possible to optionally resort to the mediation procedures referred to in Legislative Decree 28/2010, for the resolution of any disputes arising in the interpretation and execution of these conditions of sale.

Access to this website and to any web page that has the URL www.dbcosmetica.it as its initial address is subject to the conditions of use, terms and laws in force.

This website and all its contents are solely and exclusively of an informative and informative nature.

The Site is managed directly by the owner, Francescapaola De Cicco, who reserves, at its sole discretion, the right to modify, suspend or cancel, freely and without notice, the terms, conditions or contents of this website.

The website www.dbcosmetica.it authorizes the viewing, printing, sending via email to third parties and downloading of any content on this website solely and exclusively for strictly personal use and not for commercial purposes.

The Website www.dbcosmetica.it does not constitute a newspaper and is not an Editorial Product, it does not have a periodic nature and is updated based on the Owner's totally discretionary choices. Therefore, it cannot be considered in any way an editorial product pursuant to Law no. 62 of 7.03.2001.

Copyright: All contents of the Website www.dbcosmetica.it are covered by Copyright.

Trademarks and logos: The trademarks and logos present on this website belong to their respective owners.

Some photos, texts, videos or quotes on the website www.dbcosmetica.it may come from the internet and are considered free to use. If an image, video or parts of texts protected by copyright have been published, the legitimate owner can contact us by writing to info@dbcosmetica.it and the image, video or text will be removed or accompanied by the author's signature .

Links to the website: It is forbidden to make direct hypertext links both to the home page and to the internal pages of this website without written authorization from www.dbcosmetica.it.

However, framing any page of the website, or creating a browser environment or a border around the content on the website, is absolutely prohibited.

The activation of links to this website, even if authorized by www.dbcosmetica.it, does not imply any approval on the part of the latter of the contents present on the linked website nor any derogation from these Links to other websites: I Hypertext links on this website are provided solely for your convenience. If you use these links, you will leave this website. www.dbcosmetica.it has not examined these sites, does not manage them, does not offer any guarantee in relation to them and is not responsible for the material contained therein. Access to external websites via hyperlinks on this Website is the sole responsibility of the User.